{"id":1342,"date":"2016-11-10T10:13:25","date_gmt":"2016-11-10T10:13:25","guid":{"rendered":"http:\/\/balconistasa.com\/?p=1342"},"modified":"2016-11-10T10:13:25","modified_gmt":"2016-11-10T10:13:25","slug":"a-nova-geracao-do-balcao","status":"publish","type":"post","link":"https:\/\/balconistasa.com\/?p=1342","title":{"rendered":"A nova gera\u00e7\u00e3o do balc\u00e3o"},"content":{"rendered":"

Acaso, susto, destino. Essas foram s\u00f3 algumas das express\u00f5es que Nelson, de apenas 21 anos, usou para contar como foi parar atr\u00e1s do balc\u00e3o. H\u00e1 tr\u00eas anos, quando ele entrou na Jocar Autope\u00e7as para fazer uma entrevista para uma vaga na parte administrativa, se algu\u00e9m perguntasse sobre trabalhar como vendedor ele provavelmente acharia que era uma piada. Mas, a vida acontece e hoje l\u00e1 est\u00e1 ele, na mesma loja, bem longe do administrativo e bem perto dos clientes.<\/span><\/p>\n

Parecia t\u00e3o improv\u00e1vel porque, al\u00e9m da curiosidade e de certo interesse, Nelson n\u00e3o tinha nenhuma rela\u00e7\u00e3o com o universo automobil\u00edstico. Foi assim, nessa casualidade, que ele ganhou n\u00e3o s\u00f3 um emprego, mas tamb\u00e9m experi\u00eancia, conhecimento e v\u00e1rios amigos. \u201cUma das partes mais legais \u00e9 aprender mais sobre os carros. Tamb\u00e9m \u00e9 muito gostoso o ambiente, o pessoal aqui \u00e9 muito gente boa, da\u00ed da vontade de trabalhar\u201d, disse enquanto era um dos amigos de balc\u00e3o fazia uma piada com ele, comprovando o clima descontra\u00eddo da loja.<\/span><\/p>\n

\"aspas_blog\"<\/a><\/p>\n

Quando o balconista come\u00e7ou, ele n\u00e3o sabia nem o que era cap\u00f4 direito, como lembra. Focado no treinamento de tr\u00eas meses, que consistia em acompanhar um vendedor mais experiente, ele se esfor\u00e7ou muito para conseguir atender sozinho o mais r\u00e1pido poss\u00edvel. Hoje ele pode falar orgulhoso que j\u00e1 conhece decorado 80% do estoque. O jovem reconhece que sem os mais velhos n\u00e3o teria chegado at\u00e9 aqui. \u201cAl\u00e9m de ensinar sobre as pe\u00e7as o pessoal que est\u00e1 nisso h\u00e1 mais tempo ensina como lidar com as pessoas, como atender direito. Tem gente que d\u00e1 para brincar, tem gente que n\u00e3o, tudo isso eles mostram para gente como fazer\u201d, contou. <\/span><\/p>\n

Mesmo com todo o empenho o in\u00edcio n\u00e3o foi f\u00e1cil, j\u00e1 que, como ele lembrou, as pessoas n\u00e3o acreditavam que algu\u00e9m novo como ele conseguia atender. \u201cSofri muito no come\u00e7o. Tem um cliente, que vem at\u00e9 hoje aqui, que chegou com uma lista de pe\u00e7as do fusca logo nos meus primeiros dias. Eu perguntei para ele se a ma\u00e7aneta era para o lado esquerdo ou direito, sem saber que no fusca a ma\u00e7aneta n\u00e3o tem lado certo, e ele disse que eu n\u00e3o sabia trabalhar e que queria ser atendido por algu\u00e9m que sabia\u201d, contou ele. At\u00e9 hoje o cliente se recusa a ser atendido pelo Nelson, ainda que ele tenha aprendido muito desde ent\u00e3o.<\/span><\/p>\n

\"2\"<\/a><\/p>\n

O reconhecimento, entretanto, tamb\u00e9m veio. Dos clientes que viraram amigos, um mineiro que traz pinga sempre que passa pela Jocar e um que sai com ele para uma cerveja, por exemplo, e da loja com as responsabilidades e um espa\u00e7o cada vez maiores. \u201cVoc\u00ea acaba ficando amigo porque a pessoa t\u00e1 sempre vindo, ai pega uma confian\u00e7a e acaba querendo sempre ser atendido por voc\u00ea. Isso \u00e9 bem legal\u201d, contou. <\/span><\/p>\n

Mesmo gostando do que faz Nelson tem d\u00favidas sobre o futuro, ainda est\u00e1 descobrindo caminhos, \u00e9 ambicioso e, independente do setor, quer crescer. \u201cN\u00e3o quero me acomodar. Eu gosto de trabalhar com carro, mas quero sempre ter a possibilidade de crescer, ent\u00e3o, n\u00e3o d\u00e1 para falar sobre o dia de amanh\u00e3\u201d, concluiu.<\/span><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Nelson de Freitas tem 21 anos e conta os desafios por tr\u00e1s do balc\u00e3o<\/p>\n","protected":false},"author":1,"featured_media":1748,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[133],"tags":[52],"class_list":["post-1342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-balcao","tag-papo-de-balcao"],"yoast_head":"\nA nova gera\u00e7\u00e3o do balc\u00e3o - Balconista<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/balconistasa.com\/?p=1342\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A nova gera\u00e7\u00e3o do balc\u00e3o - Balconista\" \/>\n<meta property=\"og:description\" content=\"Nelson de Freitas tem 21 anos e conta os desafios por tr\u00e1s do balc\u00e3o\" \/>\n<meta property=\"og:url\" content=\"https:\/\/balconistasa.com\/?p=1342\" \/>\n<meta property=\"og:site_name\" content=\"Balconista\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-10T10:13:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/balconistasa.com\/wp-content\/uploads\/2016\/11\/cid_68962610-2948-4165-B718-7C4C15A7F292.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1206\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342\"},\"author\":{\"name\":\"Admin\",\"@id\":\"https:\\\/\\\/balconistasa.com\\\/#\\\/schema\\\/person\\\/f93be719efd3fa9c50eeb2fc62216e7e\"},\"headline\":\"A nova gera\u00e7\u00e3o do balc\u00e3o\",\"datePublished\":\"2016-11-10T10:13:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342\"},\"wordCount\":559,\"image\":{\"@id\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/balconistasa.com\\\/wp-content\\\/uploads\\\/2016\\\/11\\\/cid_68962610-2948-4165-B718-7C4C15A7F292.png\",\"keywords\":[\"papo de balc\u00e3o\"],\"articleSection\":[\"Balc\u00e3o\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342\",\"url\":\"https:\\\/\\\/balconistasa.com\\\/?p=1342\",\"name\":\"A nova gera\u00e7\u00e3o do balc\u00e3o - 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