{"id":3521,"date":"2018-07-25T22:53:15","date_gmt":"2018-07-25T22:53:15","guid":{"rendered":"http:\/\/balconistasa.com\/?p=3521"},"modified":"2018-07-25T22:53:15","modified_gmt":"2018-07-25T22:53:15","slug":"um-novo-atendimento-ao-cliente-pelo-google-assistente","status":"publish","type":"post","link":"https:\/\/balconistasa.com\/?p=3521","title":{"rendered":"Um novo atendimento ao cliente pelo &#8220;Google Assistente&#8221;"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">J\u00e1 pensou poder tirar d\u00favidas sobre as suas contas pelo pr\u00f3prio celular? Sem nem precisar ligar para aquelas centrais de atendimento que demoram horas pra te responder? Essa \u00e9 a proposta do novo sistema de assist\u00eancia digital que a Vivo implantar\u00e1 junto a Google. Por meio do assistente da plataforma digital, clientes poder\u00e3o solicitar informa\u00e7\u00f5es sobre conta, consumo de dados e saldo de recarga.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Batizado de Aura, o sistema dever\u00e1 funcionar at\u00e9 o final deste ano. Ainda que n\u00e3o tenha entrado no ar, ele j\u00e1 estimula outros prestadores a ingressar no servi\u00e7o din\u00e2mico. O motivo: a oportunidade de dar autonomia, comodidade e facilidade para clientes. Com isso, melhorar ainda mais as suas experi\u00eancias junto a marca.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vale lembrar que o sistema desenvolvido pela operadora telef\u00f4nica \u00e9 livremente inspirado em outros servi\u00e7os de atendimento digital, como a pr\u00f3pria Siri, dispon\u00edvel em aparelhos IOS, e a Alexa, da Amazon. Outra marca que mant\u00e9m suas pesquisas de intelig\u00eancia artificial em acelera\u00e7\u00e3o \u00e9 o Facebook. Por meio do Messenger, ela almeja oferecer a oportunidade de que p\u00e1ginas de grandes e pequenas empresas se tornem mais pessoais.<br \/>\n<\/span><\/p>\n<h5>OPORTUNIDADE DE DAR AUTONOMIA, COMODIDADE E FACILIDADE PARA CLIENTES<\/h5>\n<p><span style=\"font-weight: 400;\">No momento, o sistema pode ser encontrado em fase de testes no aplicativo Meu Vivo Mais, tamb\u00e9m destinado \u00e0 base de usu\u00e1rios do SMP.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para aprimorar sua rela\u00e7\u00e3o com os consumidores, Vivo implementa nova tecnologia<\/p>\n","protected":false},"author":1,"featured_media":3522,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[87],"tags":[678,697,698,57],"class_list":["post-3521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-em-pauta","tag-empauta","tag-google","tag-vivo","tag-balconista"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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